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Veeva

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Solution Consultant - Veeva Safety

ZürichRemoteFull-time

AI Summary

Solution Consultant works with account executives to map pharmacovigilance challenges to Veeva Vault Safety, delivering tailored demonstrations and workshops to move customers to the platform.

About this role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

If you have the ambition to join an exciting, well-established, and modern tech company, and have been seeking the ideal opportunity to do something new and interesting, then Veeva is for you!

As a Solution Consultant, you are the primary bridge between complex pharmacovigilance challenges and Veeva's industry-leading cloud solutions.

Working as a trusted advisor alongside Account Executives, you will support the sales process by helping Safety/Pharmacovigilance teams move away from fragmented legacy systems and toward a unified Vault Safety platform.

At Veeva—a proud Public Benefit Corporation (PBC)—we offer excellent opportunities for our people to capitalize on their skills and grow in a dynamic, unique, and exceptional work environment.

What You'll Do

  • Solve Unique Challenges: Analyze and understand customer challenges to craft solutions that show how Vault Safety streamlines end-to-end pharmacovigilance processes
  • Showcase Value: Configure and deliver compelling, tailored presentations and value-based demonstrations that highlight the tangible benefits of the Veeva Safety Suite
  • Drive Innovation: Use your industry experience to identify how Veeva solutions can replace manual processes and guide customers to a best-in-class solution
  • Build Relationships: Establish yourself as a trusted advisor by building deep, credible relationships with pharmacovigilance stakeholders
  • Lead & Respond: Provide solution-based responses to Requests for Proposals/Information (RFPs/RFIs) and lead Workshops and Proof of Concepts
  • Collaborate: Work closely with cross-functional teams, Account Partners, and Strategy to ensure customer success
  • Evangelize: Support marketing activities such as recording videos, presenting webinars, and attending conferences

    • Requirements

  • 5+ years of experience within the Life Sciences industry
  • Deep working knowledge of and familiarity with end-to-end Pharmacovigilance processes (Case Management, Aggregate Reports, Analytics, Safety Signal Detection, Risk Management/RMPs, PSMF Management, and PV-Agreements)
  • Exceptional presentation skills and a team-first attitude
  • Technical curiosity and an understanding of cloud/SaaS technology
  • Driven self-starter; able to work independently in a fast-paced environment
  • Bachelor’s Degree
  • Fluent in German and English
  • Willingness to travel 20-30%, primarily in the EU

    • Nice to Have

  • Pre-sales, Solution Consulting, or other related customer-facing experience
  • Experience in Drug Safety/Pharmacovigilance groups within pharmaceutical, CRO, or biotech organizations
  • End-user and/or Administrator experience with Veeva products, Vault Safety, or other related Safety software
  • Experience with Artificial Intelligence (AI) or other advanced technical tools and concepts
  • Technically adept in terms of configuring our solutions to fit customer requirements
  • Multilingual

    • Perks & Benefits

    • Work Anywhere
    • Annual allocations for charitable contributions
    • Fitness reimbursement

    Skills

    Aggregate ReportingAI ConceptsCase ManagementCloud KnowledgeData VisualizationMultilingual: German And EnglishPharmacovigilancePresentation SkillsProof Of ConceptsPSMF ManagementPV AgreementsPV ProcessesRFP/RFI ResponsesRisk ManagementRMPsSaaSSafety AnalyticsVault SafetyWebinar And Video ProductionWorkshop Facilitation

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