Solution Lead / Solution Director

Full-Time | Columbus, OH · Chicago, IL · Cincinnati, OH · Dallas, TX · Phoenix, AZ | Senior Level

About the Role

We are seeking a high-impact Solution Lead / Solution Director to shape and win complex, multi-tower services opportunities and lead enterprise transformation programs. This is a strategic, client-facing leadership role at the center of our growth—where business outcomes, technology strategy, and commercial innovation intersect.

You will partner closely with Account Executives, presales, and delivery leaders to originate, shape, and close large-scale engagements, while acting as the orchestrator of cross-functional solutioning across professional and managed services.

This role is purpose-built for leaders from Managed Service Providers (MSPs), Global Systems Integrators (GSIs) or those with equivalent skills in large-scale service environments who thrive in ambiguous, high-value pursuits, bring a services-first mindset, and can translate customer challenges into multi-year transformation programs.

At the Solution Director level, you will operate as a trusted advisor to C-level stakeholders, influence enterprise strategy, and play a pivotal role in scaling solution excellence across the organization.

What You Will Do

Shape & Win Strategic Opportunities

·Engage early with Account Executives to identify, qualify, and shape high-value pursuits

·Lead consultative discovery to uncover business drivers, pain points, and transformation opportunities

·Define compelling solution visions that connect technology investments to measurable business outcomes

·Drive end-to-end pursuit leadership from initial engagement through close

Lead Executive Engagement

·Establish credibility with CIO, CTO, and business executives as a trusted advisor

·Facilitate outcome-based conversations that move beyond technology to business impact

·Craft and deliver executive-level storytelling that differentiates and wins

Architect Services-Led Solutions

·Coordinate the design of integrated solutions combining Professional Services, Managed Services, and partner capabilities

·Ensure solutions are technically sound, operationally viable, and commercially compelling

·Align architecture, delivery models, and commercial constructs into a cohesive, scalable offering to achieve defined business outcomes

Orchestrate Cross-Functional Teams

·Lead and align solution architects, engineers, SMEs, partners, and delivery teams

·Drive clarity, accountability, and pace across complex pursuits

·Elevate team performance through coaching, structure, and best practices

Influence Strategy & Commercial Outcomes

·Shape deal strategy, pricing models, and commercial constructs (recurring, consumption, outcome-based)

·Balance competitiveness, risk, and profitability in solution design

·Contribute to portfolio evolution based on market demand and client needs

Solution Director (Advanced Scope)

·Own and lead enterprise-scale transformation programs ($50M+)

·Translate ambiguous opportunities into structured, multi-year engagements

·Act as a strategic advisor to executive stakeholders

·Mentor and elevate Solution Leads and broader presales teams

·Drive solutioning excellence and consistency across the organization

Required Qualifications

·10–15+ years in Solution Engineering, Architecture, or Technical Sales.

·Proven success leading complex, multi-tower services deals ($5M–$50M+).

·Strong background in managed services and professional services integration.

·Experience in MSP, GSI, or large-scale services environments.

·Demonstrated ability to lead cross-functional pursuit teams at scale.

·Deep experience in consultative, outcome-based, and value-led selling.

·Ability to connect technology decisions to business outcomes and ROI.

·Strong track record of executive engagement and influence.

Broad cross-domain knowledge spanning:

·Cloud, Infrastructure, Networking, Security, Digital Workplace, Applications, and Data & AI.

Strong understanding of:

·Hybrid cloud architectures and workload placement strategies.

·Modernization patterns — rehost, replatform, and refactor.

·Application and integration architectures (APIs, microservices).

·Data platforms, governance, and analytics enablement.

·AI, automation, and their role in managed services.

Deep knowledge of Managed Services operating models, including:

·SLAs, observability, lifecycle management, and continuous optimization.

·Commercial fluency in subscription, consumption, and recurring revenue models.

Certifications (Preferred)

·Cloud certifications (AWS, Azure, Google Cloud)

·Networking / Security certifications (Cisco, etc.)

·Sales methodologies (e.g., MEDDICC, Challenger, Value Selling)

·IT and Process methodologies (ITIL, Lean, Six Sigma)