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Posted 113 months ago

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Sr Call Closer Hiring for US Tech Support / Apply Now

KolkataOn-siteFull-time

AI Summary

Senior Call Closer handling inbound US tech support calls, diagnosing issues for printers, routers, and email, and closing calls with payment collection and service plan upsells.

About this role

Sr Call Closer Hiring for US Tech Support / Apply Now

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

We are hiring immediately for Inbound Technical Support Process For US Shift.

Join us with Huge Hike +Incentive

Job Role: Attaining Inbound calls from customers regarding printers,routers,e mails etc..

Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile;

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves

Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact:HR Riti@8777400703

Qualifications

Graduate / Undergraduate

Additional Information

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.

Skills

Call ClosingInbound SupportOutbound Tech ProcessPayment CollectionService Plan PitchingTechnical Support

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