The Store Manager II is responsible for the overall financial performance (Profit and Loss) of the store. This includes merchandise sales, credit and other miscellaneous revenues, expense management, and achievement of planned cost recovery goals. The Store Manager II is also accountable for customer satisfaction, Associate morale and the reverse flow of Home Delivery inventory from the Direct Delivery, Contract Sales, Retail Stores through the receipt of merchandise from the Outlet Redistribution Center and Vendor Direct Merchandise Receipts. The Store Manager II ensures that corporate programs and policies are executed in a way that maximizes store cost recovery, through superior customer service and both associate and asset productivity. The Store Manager II ensures that Outlet Store presentation standards are maintained at the highest possible level. The Store Manager II is also a role model within the unit for abiding by and holding others accountable for the Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity.