Mole Valley Farmers Limited
Posted 14 days ago
Store Supervisor
RedhillOn-sitePart-time
AI Summary
We’re looking for a proactive and customer-focused Store Supervisor to help lead our team and deliver outstanding results. This is a hands-on role where you’ll support the Store Manager and Assistant Manager in day-to-day operations, inspire colleagues, and ensure every customer enjoys an exceptional experience.
About this role
We’re looking for a proactive and customer-focused Store Supervisor to help lead our team and deliver outstanding results. This is a hands-on role where you’ll support the Store Manager and Assistant Manager in day-to-day operations, inspire colleagues, and ensure every customer enjoys an exceptional experience. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.
Key Responsibilities
Contract: Permanent
Hours: Part-time
Hours of Work: 32 Hours Per Week, working on a rota basis
As Store Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.
Hours: Part-time
Hours of Work: 32 Hours Per Week, working on a rota basis
As Store Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.
Key responsibilities include:
• Supporting the Store Manager in delivering annual sales budgets and business plans
• Driving sales through effective merchandising and stock control
• Leading daily team organisation, rotas, and task delegation
• Coaching and motivating colleagues to achieve targets and deliver excellent service
• Handling customer queries and complaints professionally
• Ensuring compliance with health & safety policies and company procedures
• Acting as Duty Manager and keyholder when required
Please note this role is based at a site that is not accessible via public transport, so you will need to ensure you have a reliable way to travel to and from work.
• Supporting the Store Manager in delivering annual sales budgets and business plans
• Driving sales through effective merchandising and stock control
• Leading daily team organisation, rotas, and task delegation
• Coaching and motivating colleagues to achieve targets and deliver excellent service
• Handling customer queries and complaints professionally
• Ensuring compliance with health & safety policies and company procedures
• Acting as Duty Manager and keyholder when required
Please note this role is based at a site that is not accessible via public transport, so you will need to ensure you have a reliable way to travel to and from work.
Skills, Knowledge & Expertise
• Proven experience in a supervisory role within a retail or customer-facing environment
• Strong understanding of retail operations, including stock control and customer service
• Skilled in problem-solving and prioritising under pressure
• Excellent communication and interpersonal skills to lead and engage colleagues
• Flexible and adaptable, with a commitment to continuous improvement and team success
• A natural leader with a customer-first mindset and a passion for delivering outstanding service
• Strong understanding of retail operations, including stock control and customer service
• Skilled in problem-solving and prioritising under pressure
• Excellent communication and interpersonal skills to lead and engage colleagues
• Flexible and adaptable, with a commitment to continuous improvement and team success
• A natural leader with a customer-first mindset and a passion for delivering outstanding service
Benefits
📈 Scottish Widows contributory pension – company will match up to 5%
🛍️ Up to 25% colleague discount in store
🚗 Free parking on site
🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
📚 Excellent training and development opportunities
🪜 Plenty of career progression opportunities
👨👩👧👦 Life Assurance
🗣️ Employee Assistance Programme with Retail Trust
🎁 Comprehensive colleague benefits
🚼 Enhanced Family Leave Policies
🛍️ Up to 25% colleague discount in store
🚗 Free parking on site
🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
📚 Excellent training and development opportunities
🪜 Plenty of career progression opportunities
👨👩👧👦 Life Assurance
🗣️ Employee Assistance Programme with Retail Trust
🎁 Comprehensive colleague benefits
🚼 Enhanced Family Leave Policies