Student Services Executive

Title: Student Services Executive - Fuku

URL Source: https://apply.workable.com/j/3162187A8A

Markdown Content: Job Description:

• Administer students’ admission, withdrawal, course completion, and attendance tracking.

• Manage the front desk, attending to walk-in customers, students’ enquiries, feedback, complaints, and requests.

• Respond to email and phone enquiries related to courses.

• Coordinate various school administrative matters between different departments.

• Provide assistance to the Dean and Lecturers as needed.

• Assist in ad-hoc departmental responsibilities such as student events and outreach, Student Orientation, Graduation Ceremony, etc., when required.

• Engage with students by checking on their well-being and showing care and concern.

• Serve as the primary contact point for students.

• Perform any other duties as assigned.

Job Requirements:

• Minimum Diploma or equivalent qualification.

• Preferably 1-2 years of relevant working experience in an academic institution; entry-level candidates are also welcome.

• Good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.

• Strong interpersonal and communication skills, both verbal and written.

Salary Range:

• $2,000 - $3,000