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Sys Admin Associate (SYSMAN) - Associate

Fort Huachuca, AZOn-siteFull-time

AI Summary

Sys Admin Associate (SYSMAN) responsible for deploying software, imaging devices, managing MCM infrastructure, and maintaining enterprise monitoring with SCOM and ServiceNow integrations on-site at Fort Huachuca.

About this role

About Agile Defense
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #: 1585

Job Title: Sys Admin Associate (SYSMAN) - Associate

Location: Fort Huachuca, AZ

Clearance Level: Secret, Must Have Clearance to Start

Required Certification(s): CompTIA Security+ CE, Cloud+, Global Industrial Cyber Security Professional, GIAC Security Essentials, Systems Security Certified Practitioner

Job Description

The SYSMAN (MCM) team is responsible for the health, packaging, and distribution of software and updates across the enterprise. They ensure that thousands of endpoints (laptops, desktops, and servers) are uniform, secure, and equipped with the necessary tools for employees to work. They perform extensive log review for various troubleshooting efforts with imaging. Create boundary diagrams to visualize all assets that are managed on the network.
The SYSMAN (SCOM) Application Team designs, implements, and maintains the enterprise-wide monitoring framework. Their mission is to provide proactive visibility into the IT environment. These include servers, databases, applications, and network devices. This ensures that internal users are alerted to issues before they impact operations.

Education and Background

Bachelors in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, Software Engineering

Years of Experience

BS Degree or 4 years of experience will be considered in lieu of a degree.

Required Skills

  • Deploying software packages and applications to end-user devices.
  • Managing the Software Center, allowing employees to download approved software on demand.
  • Deploying monthly Microsoft updates and third-party patches to mitigate security risks.
  • Assisting with Imaging/PXE boot to set up new company devices.
  • Distributing complex automation sequences that join a computer to the domain, install drivers, and layer on software automatically.
  • Managing large-scale migrations
  • Maintaining the MCM infrastructure itself, including a CAS, Primary sites, Secondary sites, Distribution Points (DPs), and Management Points (MPs).
  • Running reports to determine how many devices are being monitored in MCM and what software is currently installed.
  • Establishing boundaries ensuring devices are imaging from proper and defined locations.
  • Monitoring health and performance of devices in the enterprise.
  • Reviewing data from devices to determine what follow-up actions need to happen.
  • Connecting SCOM to ticketing systems (ServiceNow) so that a critical alert automatically creates a support ticket.
  • Creating custom monitors and rules to track internal applications.
  • Modifying alerts so only actionable issues are reported to the appropriate team.
  • Ensuring the SCOM agent is installed, healthy, and communicating correctly on thousands of endpoint servers.

    • Working Conditions

    100% on-site with no remote work.

    Skills

    Automation / SequencesBoundary DiagramsCASCustom Monitors And RulesDevice Performance MonitoringDistribution PointsDomain Join AutomationEndpoint Health MonitoringEndpoint ImagingImaging/PXELog ReviewManagement PointsMCM InfrastructureMicrosoft Endpoint DeploymentMicrosoft UpdatesPatch ManagementPrimary/Secondary SitesSCOMSCOM AgentsSCOM Monitors And AlertsServiceNow IntegrationSoftware Center

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