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Wyetech

Posted 2 months ago

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Systems Administrator 2 (CBB)

Linthicum Heights, MarylandRemoteFull-time

AI Summary

Manages IT infrastructure, troubleshoots server and authentication issues, and supports UNIX/Windows systems with cloud-based Linux VMs. Coordinates with DevOps, applies patches, and handles escalated tickets for federal contracts.

About this role

At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements and updates to improve reliability, security and performance.
(SA2c)
Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).

Capabilities

  • Creates, and maintains RedHat Linux virtual machines running in a cloud infrastructure (Amazon AWS).
  • Evaluates systems for IAVA compliance and applies necessary security updates/patches.
  • Performs command line system administration tasks on virtual machines.
  • Handles regular system backups and periodically tests backups for functionality.
  • Communicates with developers and dev ops team members to provide system administration support.
  • Apply patches and upgrades.
  • Troubleshoot server issues.
  • Administer customer accounts
  • Deploy monitoring tools.
  • Deploy applications and tools.
  • Assist with escalated customer tickets.
  • Installation and cabling of equipment

    • Required Qualifications

  • TS/SCI with agency appropriate poly
  • Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

    • Required Technical Skills

  • Linux command line system administration (CentOS, RedHat, Amazon Linux, or equivalent)
  • Experience applying system updates via yum or equivalent patching repository
  • Experience working within a cloud environment a plus (Amazon AWS, Azure, or equivalent cloud infrastructure with virtual machines)
  • Experience or knowledge of RedSeal Network Mapping tool a plus
  • Knowledge of software deployed on systems a plus but not required (Elasticsearch, Docker, Kubernetes, Nifi)

    • Desired Technical Skills

  • Syslog/NxLog
  • Nagios or other similar monitoring applications
  • Scripting experience (Python/Perl)

    • The Benefits Package

  • Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
    • Additional benefits include:
  • Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.
    • Full-time employees have the option to participate in a variety of voluntary benefit plans including:
  • A Choice of Medical Plan Options, some with Health Savings Account (HSA)
  • Vision and Dental
  • Life and AD&D Benefits
  • Short and Long-Term Disability
  • Hospital Indemnity, Accident, and Critical Illness Insurances
  • Optional Identity Theft and Legal Protection Services

    • Company Environment & Perks

  • Employee Referral Bonus Eligibility up to $10,000
  • Mobility Among Wyetech-supported Contracts
  • Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
  • Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.
  • Employees receive two complementary branded clothing orders annually.

    • Skills

    Amazon AWSAmazon LinuxAzureCentOSCloud InfrastructureDockerElasticsearchIAVA ComplianceKubernetesLinux Command LineNagiosNetwork Components ConfigurationNiFiNxLogPatching RepositoryPatch ManagementPerlPythonRedHatRedHat Linux Virtual MachinesRedSeal Network MappingScriptingSyslogSystem BackupsUnix/Windows System AdministrationVirtual MachinesYUM

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