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Constellation Technologies, Inc

Posted 3 months ago

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Systems Administrators - LEVEL 02 - FULLY CLEARED with POLYGRAPH REQUIRED

Fort Meade, MDOn-siteFull-time

AI Summary

Systems Administrator role focused on installing, configuring, maintaining, and troubleshooting IT systems, with TS/SCI clearance and polygraph requirement; responsible for Tier 1/2 support, incident resolution, and system optimization across UNIX/Windows environments.

About this role



Due to federal contract requirements, United States citizenship and an active TS/SCI security clearance and polygraph are required for the position.

Required:

  • Must be a US Citizen.
  • Must have TS/SCI clearance w/ active polygraph.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (05) years of additional SA experience may be substituted for a bachelor’s degree.
  • Relevant experience must be in engineering systems over their lifecycle (for example, conception, design & development, testing, production, distribution/deployment, operation, maintenance & support, decommissioning).
  • Level 2 - Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity is required.
  • Infrastructure experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools. Infrastructure
  • Experience with the following tools: ELK, Tripwire, VMware, RedHat SELinux security tool suite

    • Responsibilities include, but are not limited to:

  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in trouble-shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

    • Skills

    Capacity PlanningConfiguration ManagementELKHelp DeskIT Systems AdministrationMonitoringNetwork ComponentsProblem EscalationRedHat SELinuxSecurity ToolingServer/storage/network DevicesSystem SecurityTripwireTroubleshootingUnixVMwareWindows

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