Team Leader
HyderabadOn-siteFull-time
AI Summary
Team Leader responsible for driving sales of Paytm EDC devices, leading a multi-location team, coaching, mentoring, and achieving merchant engagement and sales targets.
About this role
About us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team: EDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology.
About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.
Expectations/ Requirements :
1. Create an inspiring team environment with an open communication culture
2. Need to drive swiping device sales in the assigned area.
3. Resolving merchant queries
4. Drive overall engage merchant base
5. Capable of hiring and building team
6. Set clear team goals
7. Delegate tasks and set deadlines
8. Oversee day-to-day operation
9. Monitor team performance and report on metrics
10 .Motivate team members
11. Discover training needs and provide coaching
12 .Listen to team members feedback and resolve any issues or conflicts
13. Recognize high performance and reward accomplishments
14. Encourage creativity and risk-taking
15. Suggest and organize team building activities
Superpowers/ Skills that will help you succeed in this role
1. High level of drive, initiative and self-motivation
2. Must Have Experience in Leading Team
3. Must Be a Graduate
4. Growth Mindset
Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.
Qualification:- Graduate/Post Graduate
Skills
Coaching And TrainingCommunicationConflict ResolutionCustomer QueriesData-driven Decision MakingDeadlines ManagementGoal SettingHiring And People ManagementInvoice / Sales OperationsMerchant OnboardingOrganization And PlanningPerformance MetricsReportingSales StrategyTeam LeadershipTeam MotivationTerritory ManagementTraining Needs Analysis
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