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AHEAD

Posted 5 days ago

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Technical Consultant - Datacenter & Cloud

ChicagoHybridFull-time

AI Summary

Technical Consultant implementing and optimizing enterprise storage in datacenter and cloud environments. Designs, deploys, and supports scalable storage solutions and serves as a trusted advisor to clients.

About this role

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

AHEAD is seeking a Technical Consultant for the implementation and optimization of enterprise storage environments across Datacenter and Cloud environments. This is a customer-facing, delivery-focused role responsible for deployment of scalable storage solutions, executing infrastructure projects, and serving as a trusted advisor to clients and internal teams. The ideal candidate brings strong hands-on experience across Block and File Storage, SAN Infrastructure, troubleshooting, documentation, and collaboration across delivery workstreams. This role requires Travel throughout the US.

Responsibilities

  • Implement storage solutions for performance, availability, recoverability, scalability, and operational simplicity across on-premises and cloud environments.
  • Deploy data center and cloud storage technologies including PowerMax, PowerScale, PowerStore, NetApp ONTAP and StorageGRID, Pure FlashArray and FlashBlade, Nasuni, Cloudian, and related platforms.
  • Design, configure, and deploy SAN infrastructure, including Cisco and Brocade Fibre Channel switching. Perform SAN interoperability analysis across server, switch, and storage infrastructure.
  • Support replication and storage continuity technologies such as SRDF, SyncIQ, Pure, SnapMirror, Zerto, and related array or host-based tools.
  • Develop technical documentation including solution designs, implementation plans, operational procedures, and knowledge transfer materials.
  • Act as a technical point of contact during delivery engagements, status meetings, cutovers, and escalation events.
  • Collaborate with project managers, architects, account teams, and customer stakeholders to align scope, timeline, and technical outcomes.
  • Provide post-implementation knowledge transfer, root cause analysis, and continuous improvement recommendations.
  • Contribute to delivery consistency, technical quality, and customer satisfaction while supporting junior team members as needed.
  • Maintain awareness of emerging storage, cloud, and infrastructure trends and recommend practical improvements to delivery methods and client environments.

    • Qualifications

  • Hands-on experience in enterprise storage infrastructure delivery roles, ideally within consulting, professional services, or complex customer delivery environments.
  • Strong experience with major storage platforms including Dell EMC PowerMax or VMAX, PowerScale or Isilon, Unity, PowerStore, Pure Storage, NetApp, Nasuni, Cloudian, and comparable enterprise technologies.
  • Experience with SAN implementation and interoperability analysis.
  • Experience withintegrating, and supporting storage solutions across major cloud platforms such as AWS, Microsoft Azure, and Google Cloud.
  • Working knowledge of automation and orchestration using tools such as Python, Bash, PowerShell, JavaScript, Ansible, Terraform, or Jenkins.
  • Ability to troubleshoot complex storage and connectivity issues across arrays, hosts, switches, and supporting infrastructure ecosystems.
  • Strong communication and documentation skills, including the ability to explain risks and recommendations to both technical and business stakeholders.
  • Demonstrated ability to manage multiple priorities and work independently in client-facing delivery environments.
  • Experience in deployment and support of enterprise Storage Systems including both block and unstructured data.
  • Familiarity with AI productivity tools and practical use of automation to improve delivery consistency and speed.
  • Experience contributing to customer workshops, technical discovery, and solution planning activities.

    • Expectations

  • Take ownership of assigned technical workstreams and contribute as a trusted member of the Storage Delivery Team.
  • Deliver high-quality work with strong attention to execution, risk management, and customer outcomes.
  • Build credibility quickly with customer teams and internal delivery, architecture, and sales stakeholders.
  • Balance deep technical execution with customer service, communication, and business awareness.
  • Contribute to AHEAD Storage Practice Growth through skills development and shared knowledge.

    • Skills

    AnsibleBashBrocade Fibre ChannelCisco Fibre ChannelCloudianFlashBladeJavaScriptJenkinsNasuniNetApp ONTAPPowerMaxPowerScalePowerShellPowerStorePure FlashArrayPythonSnapMirrorSRDFStorageGRIDSyncIQTerraformZerto

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