Jobless Developer
TSMG logo
TSMG

Posted 11 months ago

Open

Technical Field Specialist

Lewiston, MERemoteFull-time

AI Summary

Technical Field Specialist responsible for testing pre-release mobile hardware and software in real-world transportation environments, overseeing data collection, device performance, and issue troubleshooting on-site.

About this role

About the Role

Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.

Key Responsibilities

  • Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment
  • Track inventory and stage equipment for upcoming field sessions

    • Field Sessions (In the Vehicle):
  • Travel to designated locations and transport modes (cars, buses, trains, planes)
  • Run ~90 minute test sessions on mobile/wearable tech in motion
  • Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
  • Capture logs, escalate defects, and keep operations running smoothly

    • Post-Test Wrap-Up:
  • Verify that collected data has synced with backend systems
  • Produce session documentation: results, app issues, logs, and downtime
  • Suggest improvements to testing workflows

    • Requirements

  • Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience
  • At least 1 year of QA testing or support experience with mobile apps/devices
  • Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
  • Excellent written and verbal communication—able to collaborate with cross-functional teams
  • Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
  • High responsibility, flexibility, confidentiality mindset, and strong interest in tech
  • Clean driving record and criminal background

    • Why Join?

  • Work on the cutting edge of mobile and location-based tech
  • Gain diverse field experience across different transport modes
  • Collaborate with industry-leading engineers and project managers

    • Skills

    Backend Data FlowConnectivity ConfigurationData SynchronizationDevice TestingExcel/SheetsInventory ManagementIOS ConfigurationJavaScript (bonus)Log CaptureMobile App TestingOn-site TroubleshootingQA TestingSQLTeam CollaborationTest Session Documentation

    Explore related jobs

    More jobs at TSMG

    Similar Backend Data Flow jobs

    Browse these categories

    Remote JobsInventory Management JobsSQL JobsTeam Collaboration JobsJobs in United States