We're all about helping brands turn ideas into impact.
Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.
With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!
Your team
We’re a diverse team of generalists who aim to know everything about anything Frontify. We love asking questions that drive learning and bringing that knowledge to colleagues and customers. Working cross-functionally, we bridge gaps between Technology, Business, and Services to create a panoramic view of the business. We’re a team that’s all about trying new things, and we’re people who value creativity, autonomy, transparency, solidarity, and boast a can-do attitude.
Your Mission
We're looking for a Technical Operations Associate to support the evolution of Customer Delivery through a combination of operational execution, automation, enablement, and technical project work.
Approximately 50% of the role will focus on supporting asset migration services, while the remaining time will be dedicated to improving internal tooling, automation, enablement, and strategic technical initiatives.
The ideal candidate enjoys solving operational challenges, improving processes, experimenting with AI and automation, and building scalable solutions that make teams more effective. They thrive in dynamic environments where priorities evolve, new opportunities emerge, and they can balance planned initiatives with responding to time-sensitive needs across the business.
Your Responsibilities
You’re comfortable working in a hybrid format, with the ability to come to our St. Gallen office twice per week.
Delivering high-quality support for asset migration projects, including client enablement and process improvements. This will cover 50% of the role
Maintaining and enhancing internal tools, demo environments, and enablement resources.
Continuously learning and applying new technologies, including AI and automation.
Helping the team work smarter by identifying opportunities to simplify, streamline, and improve how we operate.
Support for emerging technical projects and strategic initiatives across the department
Your Story
Strong curiosity and enthusiasm for learning new technologies and tools.
Interest in automation, AI, and process improvement.
Comfortable working with data, spreadsheets, and technical systems.
Ability to learn and troubleshoot technical workflows with support from the team.
Strong attention to detail and quality.
Proactive and eager to learn.
Enjoys solving problems and improving how things work.
Comfortable working in a dynamic environment where priorities may shift and new opportunities emerge.
Able to balance recurring operational work with project-based initiatives.
Collaborates effectively with teammates and stakeholders across different functions.
Nice to have
Experience with automation tools such as n8n, Zapier, Make, or similar platforms.
Familiarity with AI tools and workflows.
Experience with DAM, CMS, or content management platforms.
Exposure to migration, implementation, or operational support work.
Basic understanding of APIs, integrations, or low-code tools.
Familiarity with Salesforce a plus
