Technical & Quality Engineer Equipment and Support

o Technical hotline

o Technical advice, by phone and email

o Answer customer questions and complains

o Case processing

o Decisions regarding technical inquiries related to equipment

o Prepare technical notices for the intranet.

o Planning, supervising and generating and maintaining the documentary file referring to maintenance and internal & external calibrations of equipment.

o Training

o Participate in holding courses, distance learning, and internal/external.

o Quality & HSQE

o Support in planning audits (internal and external)

o Support in internal audits, administrative and on location.

o Follow-up on deviations (basically related to equipment)

o Participate in external audits, (among other things start-up)

o In collaboration with the Technical Manager, ensure that Applus meets requirements for ISO certification.

o Support in the preparation/maintenance of internal regulations.

o Support to carry out the implementation of the HQSE policy basically related to equipment.

Requirements

o University graduate preferably in engineering (Electric, mechanics or electronic)

o Proficient in Office 365

o Minimum of 3-5 years of technical department experience. Experienced user in Microsoft Office tools

o English and Arabic speaking and writing