Technical Writer

The Technical Writer will be responsible for creating, updating, and writing various types of user documentation, requirements, design specifications, references, manuals and instructions.

Required qualifications to be successful in this role:

• Ability to effectively communicate both orally and in writing

• Experience developing process flows, methods and procedures, functional requirement documentation.

• Must be highly detail-oriented and organized with excellent analytic and problem-solving abilities.

• Must display excellent verbal and written communication and interpersonal skills.

• Excellent open and proactive written communication skills with focus on grammatical and usability skills.

• Ability to work in a team-oriented environment.

• Knowledge of Microsoft applications to include Excel, Word, Project, PowerPoint, and VISIO.

• Knowledge of business process development and improvement.

• Previous experience in external customer-facing technical support.