Technician III

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

About the Role

We're seeking a motivated Technician III to support maintenance operations at one of our sites. This role encompasses fundamental vehicle diagnostics, repairs, and preventive maintenance. You'll diagnose mechanical and electrical issues, perform essential repairs, and ensure vehicles meet safety and compliance standards. You'll be an important contributor to our transportation operations, helping maintain fleet reliability and safety for students and communities.

What Makes You Successful in This Role

You're an emerging technician who is eager to grow in a busy maintenance environment where you'll face new challenges daily. You're committed to learning proper safety and quality standards while developing your technical skills. You're a problem-solver who can diagnose common issues across vehicle systems and perform repairs under guidance. You take pride in doing quality work and are building your reputation as a reliable team member. You're developing proficiency with diagnostic tools, tackling electrical and AC repairs, and learning to maintain thorough documentation. You keep your workspace clean and organized, follow established procedures, and strive to improve your craft.

Responsibilities

Vehicle Diagnostics & Repair

• Diagnose malfunctions including steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, clutches, oil, temperature, gas regulating components, transmissions, engines, and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements

• Perform test drives during Preventative Maintenance inspections to identify driver reported issues and conduct test drives after service to confirm repairs have been completed successfully

Maintenance Operations & Quality Control

• Arrange for and obtain appropriate inspections and approval of all major repairs before the vehicle is released from the maintenance facility

• Identify and report any additional maintenance and/or repairs found necessary in conducting assigned repairs and maintenance including repairs and maintenance required to be performed by Technicians with a higher qualification level

• Record time spent, parts used and repairs and/or maintenance conducted on the appropriate form

• Perform minor road calls and on-the-road repairs as assigned

Safety & Compliance

• Maintain a safe, clean, productive, and efficient work area including ensuring the work area is in compliance with all relevant Federal, State/Provincial, local guidelines and requirements, and company Housekeeping standards and safety regulations

• Advise Lead Technician of unsafe maintenance conditions or practices and/or vehicle abuse

• Work assigned shift as required

Qualifications

Basic Qualifications:

• Minimum of one to two years medium/heavy truck Fleet mechanic repair experience

• Diagnostic, Electrical, and AC skills are a must

• Technical knowledge of major vehicle systems and diesel equipment is required

• Previous fleet experience with familiarity with diesel and gasoline systems

• Possess the recommended minimum hand tools for a Medium/Heavy Duty and Diesel Technician

• Ability to use good judgment and decision-making skills

Preferred Qualifications:

• Valid CDL License (Must be able to obtain within the first 90 days of employment)

• ASE Certification desirable