Test Manager (AI & Enterprise Systems)

TEST MANAGER (8+ Years)

Role Summary

The Test Manager provides QA leadership and governance for AI-enabled enterprise systems, ensuring strong automation practices, consistent AI testing standards, quality delivery, and cross team coordination across all solutions.

Key Responsibilities

- Define and establish QA governance and automation strategy for enterprise-grade AI and digital solutions, including Agentic AI, multi-agent orchestration platforms, microservices, UI, and ERP integrations.

- Set AI testing standards, validation frameworks, and approval guidelines across all AI agent categories

- Govern end-to-end testing execution across complex enterprise technology stacks

- Define and enforce AI specific testing frameworks, covering ex : Prompt safety, prompt drift, hallucination detection , Bias, fairness, compliance checks

- Oversee voice and conversational AI testing, ensuring Speech-to-text (STT) quality and accuracy ,Sentiment analysis reliability ,Intent classification

- Own QA metrics, capacity planning, and upskilling

- Collaborate with Product, Architecture, and Compliance teams

Requirements

Required Skills (Must Have)

- Experience leading automation-heavy QA teams

- Strong understanding of Java/Python-based automation frameworks

- Selenium ecosystem and CI/CD governance

- Hands-on exposure to AI testing tools (e.g., Testsigma, Testim ) for evaluation and governance

- Minimum of 2-3 years of hands on experience with GenAI and Agentic AI solutions across production, client facing, or enterprise systems, including ownership of quality oversight and governance.

Good to Have

- Good ERP / Accounts Payable knowledge (e.g., Oracle ERP, SAP)

- ISTQB certification

Job Special Requirements

Fluency in English is a must.