Threat Analyst 2

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

As a Threat Analyst - Tier II on our Managed Detection and Response (MDR) team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail. You will work alongside and contribute to a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers by using enterprise, log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats.

• Investigate and analyze logs and security-related events via Sophos tooling
• Handle escalations from Tier I Threat Analysts - guide / advise on investigation handling
• Onboard and train new Threat Analysts
• Create cases, track and follow up with clients through threat neutralization
• Communicate and document findings to various customer audiences including technical and executive teams
• Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments
• Acknowledge and satisfy inbound customer requests and interact with customers through various mediums (Email, Phone, Ticket)
• Collaborate and assist with core security and threat response teams
• Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities
• Conduct threat hunting to identify potential threats throughout the MDR customer base
• Participate in Security Operations process improvement and creation
• Obtain metrics for reporting on threat trends, intelligence analysis and situational awareness

Desirable

• Experience with SQL query construction
• Advanced Cyber Security certifications