Ticketing Associate

JakartaOn-siteFull-time

AI Summary

Ticketing Associate handles ticketing tasks and supports clients in the travel industry, using GDS systems and English communication.

About this role

Role Purpose:

ATI Business Group is looking for Ticketing Associate to support our clients. Join us if you are passionate about the Travel industry with prior experience in GDS systems and excellent communication in English!

Responsibilities

Issue and reissue tickets

Keep productivity benchmark and accuracy as per team’s minimum standard

Carefully follow instructions and pre-established guidelines to perform assigned tasks

Ensure that all work is processed according to the team’s minimum standard

Report any issues or system limitations to the direct supervisor

Qualifications

Fresh graduate - Minimum Diploma 3 qualification from any major; vocational school graduates in tourism welcome to apply

Excellent communication skills in English (written and spoken) Excellent analytical and numerical skills

Preferably with work experience in airlines or travel industries, particularly as ticketing staff (1 year of GDS experience with Sabre, Amadeus, Galileo, etc.)

Willingness to work at both Central Jakarta and BSD City

Ability to work flexible hours, including rotating shifts on a 24/7 schedule

Skills

AirlinesAmadeusData EntryEnglish CommunicationGalileoGDSNumerical AnalysisReissue TicketsSabreTicketingTicketing Operations

Ticketing Associate

About this role

Responsibilities

Qualifications

Skills

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