Touchpoint Project Manager

WeAreKeen is collaborating with MieleX to find their new Touchpoint Project Manager!

WHAT WILL YOU DO?

As a Touchpoint Project Manager at MieleX, you’ll build a reliable and transparent ecosystem for collecting and managing data customer consents across all touchpoints. You will help cultivate a customer-centric and data-driven marketing approach and strengthen a consistent, trustworthy brand experience.

• You’ll be responsible for the international rollout and continuous development of our Consent Management Platform and touchpoint consent integrations, aiming to deliver seamless, compliant, and delightful customer experiences.

• You’ll coordinate requirements with stakeholders and translate business needs into clear technical concepts for implementation.

• You’ll manage touchpoint integrations across customer journeys in close collaboration with Miele regions and stakeholders.

• You’ll guide consent and account data-related projects, ensuring alignment with business objectives and driving innovation in data management practices.

• You’ll partner with Legal, Data Governance, IT, and other relevant teams to ensure compliance with data protection regulations and operational processes.

• You’ll act as the primary contact for customer related data protection topics.

YOU’LL BE A GREAT FIT IF:

• You hold a degree in Business Administration, Project Management, Engineering, IT, or a related field that sparked your interest in complex digital systems.

• You bring 3-5 years of experience within project management (data, CRM or legal), where you have developed a talent for keeping multifaceted initiatives on track and aligned.

• You possess a data-driven mindset, combined with an analytical approach to solving problems and guiding project decisions.

• You are a confident communicator who enjoys presenting ideas and fostering alignment among various stakeholders in dynamic, international environments.

• You are purpose-led and proactive, with a self-motivated approach to delivering high-quality outcomes and seeing projects through to successful completion.

WHAT YOU GET

• Warm welcome and structured on-boarding

• Competitive salary and bonus scheme

• Working in a hybrid model

• 25 days paid annual leave

• Personal development budget

• Up to 45% discount on Miele products

• Regular work-social activities

• NS Business Card and SwapFiets

• Retirement plan fully covered by Miele X

WE ARE LOOKING FORWARD TO YOUR APPLICATION!

If you are excited about the opportunity to join MieleX, please submit your resume here!