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Cogent Talent Solutions

Posted 1 month ago

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Tow Truck Operator

Des MoinesOn-siteFull-time

AI Summary

A Tow Truck Operator safely operates heavy wreckers and rotators for large-scale recoveries and performs light-duty towing and roadside assistance for passenger vehicles, ensuring safety and professional customer service.

About this role

Position Summary:
We are looking for a dependable and skilled Heavy Wrecker & Light-Duty Tow Operator to join our towing and recovery team. This role is responsible for safely operating heavy wreckers and rotators for large-scale recoveries, while also handling light-duty towing and roadside service for passenger vehicles. The ideal candidate is versatile, safety-conscious, and committed to providing professional customer service in both heavy and light-duty operations.

Key Responsibilities

  • Safely operate heavy-duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery.
  • Perform light-duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries.
  • Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner.
  • Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods.
  • Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service.
  • Complete accurate service tickets, condition reports, and time logs for all calls.
  • Conduct daily inspections of trucks and towing equipment; report any maintenance issues.
  • Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations.
  • Represent the company with professionalism and courtesy at every call.

    • Qualifications

  • Experience operating heavy wreckers or recovery equipment (preferred).
  • Prior light-duty towing or roadside assistance experience a plus.
  • Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles.
  • Ability to work flexible hours, including nights, weekends, and on-call rotations.
  • Strong communication skills and customer service mindset.

    • Benefits

  • Competitive pay
  • Health, dental, and vision insurance
  • Retirement plan with company match
  • Paid time off and holidays

    • Skills

    DOT ComplianceHeavy WreckersLight-duty TowingOSHA ComplianceRiggingRoadside AssistanceRotatorsSecure Transport

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