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Paradigm Health

Posted 4 days ago

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Transitional Care Navigator

Fort WayneOn-siteFull-time

AI Summary

Coordinates patient transitions across care settings, facilitating referrals, consents, and communication with hospitals, nursing facilities, and hospice teams to ensure smooth continuum of care.

About this role

If you are looking for... a company that is patient-focused, provides the highest quality of care, family-oriented working environment with a non-corporate feel, managers and leadership who truly listen and follow up, teamwork, recognizes a job well done... YOU'RE IN THE RIGHT PLACE!
Paradigm Health is an exciting Indiana-owned company that brings a new "Paradigm" to Home Care. Our culture is fresh, exciting and progressive to afford our team members a fulfilling work experience. We are looking for the best of the best; team members who are driven, compassionate and take pride in the quality of their care and services. This is a great opportunity for the right candidate. Paradigm Health is expanding rapidly throughout Indiana and you could be our next great team-member!
Our mission to become the 'Employer of Choice' has led up to wining a 'Top Workplace' Award by the Indy Star for the past 5 years, and we are not finished yet!

Job Description

  • Full-time Transitional Care Navigator
  • Schedule: Monday thru Friday, Full Time
  • Excellent communication, negotiation and public relation skills.
  • Ability to market effectively with customers, referral sources, and the community.
  • Responding to customer and community needs regarding education as it relates to the hospice philosophy of care and delivery of services.
  • Developing and increasing the access to Paradigm Hospice & Palliative Services within the service area.
  • Assist, facilitate and coordinate between our referral sources, business development associates, our intake team and our patients and their families, the referral and admission process to promote a continuum of care model.
  • Facilitate the consent and referral to admit process.
  • Serve as a resource to review and provide available patient information related to a referral.
  • Ensure coordination and communication with referral sources and hospice agency leadership once consents are completed.
  • Serve as liaison between assigned hospital(s), skilled nursing facilities, community and hospice programs, with coordination of referrals/admission process and services.
  • Promptly respond to customer, both internal and external, and referral source requests and concerns
  • Compliance with accepted professional standards and practice.
  • Self-directed with the ability to work with little supervision.
  • Flexible and cooperative in fulfilling all obligations.
  • Ability to be creative and "think outside the box" and have fun doing so.
  • Great organization skills.
  • Develop relationships in the community on behalf of the company.

    • Benefits

  • Competitive salary
  • Mileage reimbursement
  • Excellent PTO program (up to 136 hours in first year)
  • Every Friday is payday!
  • Health, dental, vision
  • 401k match program
  • Great team environment!

    • Requirements

  • One year Hospice experience preferred
  • Current driver's license
  • Must have reliable transportation and insurance

    • Skills

    Community OutreachConsent ProcessesCustomer ServiceHealthcare ComplianceHospicePatient Referral CoordinationRecord CoordinationRelationship Building

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