US Vendor & Partner Management Manager
AI Summary
Oversees US vendor and partner relationships, onboarding, performance, and cost optimization to drive qualified lead generation. Manages vendor contracts, SLAs, and payments while expanding the vendor ecosystem.
About this role
Title: US Vendor & Partner Management Manager - SkySun
URL Source: https://apply.workable.com/j/2AB4E98059
Markdown Content: **KEY RESPONSIBILITIES
- Vendor Sourcing and Onboarding**
• Identify, evaluate, and onboard lead generation vendors operating in the US market
• Build a scalable network of lead suppliers, affiliates, publishers, and aggregators
• Conduct due diligence on vendors including lead sourcing methodology and performance history
• Negotiate pricing models such as CPL, CPA, or performance-based agreements
• Establish clear vendor contracts, SLAs, and performance benchmarks
**2. Vendor Relationship Management **•
Act as the primary point of contact for all vendors and partners
• Manage day-to-day communication regarding lead delivery, quality, and performance
• Maintain strong vendor relationships to ensure consistent supply and competitive pricing
• Resolve operational issues including delivery delays, quality complaints, and system integration challenges
3. Performance and Quality Management
Monitor lead quality, contact rates, conversion rates, and cost efficiency across vendors
• Identify underperforming vendors and implement corrective action plans
• Optimize vendor mix to maximize qualified lead volume and high contact rates •
Collaborate with sales and call center teams to gather feedback on lead performance
• Conduct regular vendor performance reviews and share improvement insights
4. Negotiation and Cost Optimization
• Lead commercial negotiations to secure competitive pricing and favorable terms
• Benchmark vendor pricing against market standards
• Renegotiate contracts based on performance data and volume commitments
5. Payments and Commercial Management Manage vendor invoicing, payment reconciliation, and dispute resolution
• Ensure accuracy of lead delivery reports and billing metrics
• Coordinate with finance teams for timely vendor payments
• Track ROI across vendors and recommend budget allocation
**6. Vendor Ecosystem Expansion **• Continuously identify new vendors and lead sources in the US market
• Stay updated on lead generation trends and affiliate marketing networks
• Build a diversified vendor ecosystem to reduce dependency on a small number of suppliers
KEY PERFORMANCE INDICATORS (KPIs)
• Lead volume generated through vendors
• Contact rate performance
• Cost per lead (CPL) optimization
• Conversion rate improvement
• Vendor onboarding and expansion
• Vendor performance consistency
