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Vehicle Logistics & Customer Support Coordinator (Casual)

AdelaideOn-site

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About Us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership.

About this role

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.


You'll be excited to work in this role if...

  • You enjoy a hands on role with a great mix of vehicle operations, customer service, and administration.
  • You thrive in a fast-paced environment where no two days are the same and you can make a real impact.
  • You love delivering great customer experiences and being part of a supportive, close-knit team.

About the role

Join our Adelaide Hub as a Casual Vehicle Logistics & Customer Support Coordinator, where no two days are the same. This is a hands-on, customer-focused role that combines vehicle operations, administration, and front-of-house responsibilities to keep our hub running smoothly.
This is a short-term casual opportunity (less than one month) operating on a Monday to Friday schedule, ideal for candidates seeking immediate, short-term work.

What you'll be doing

  • Maintaining vehicle presentation, fuel/charge levels, and readiness for use
  • Managing vehicle movements, servicing, repairs, and onsite parking operations
  • Completing vehicle inspections, photos, and associated documentation
  • Receiving, preparing, and de-fleeting vehicles, including telematics installation
  • Coordinating vehicle pickups and handovers with customers, suppliers, and internal stakeholders
  • Providing a professional front-of-house experience, welcoming customers and visitors
  • Managing reception enquiries, phone calls, bookings, and customer communications
  • Maintaining accurate records and supporting day-to-day administrative tasks
  • Ensuring the depot, reception area, and vehicle storage areas remain organised, safe, and presentable
  • Supporting the wider Hub team with operational and customer service activities as required

    • What you'll bring

  • Full unrestricted Australian Driver's Licence (must have)
  • Ability to work onsite from our Adelaide Hub
  • Previous customer service, reception, or administrative experience (desirable)
  • Mechanical aptitude or a general understanding of motor vehicles (desirable)
  • Strong organisational, administrative, and computer skills
  • Excellent attention to detail and commitment to compliance
  • A proactive, can-do attitude with the ability to work independently and as part of a team
  • Strong customer service and communication skills
  • Ability to manage competing priorities in a fast-paced environment
  • A customer-first mindset and willingness to go above and beyond

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