Veterinary Receptionist

Receptionist

Alameda Veterinary Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Salary: $19.00-$22.00 dependent on skills and experience

Schedule: Monday - Friday 8AM-6 PM, either four 10 hour or five 8 hour shifts, Later this year, we plan on expanding to weekends so rotational weekends will be required.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Alameda Veterinary Clinic

At Alameda Veterinary Clinic, our team of experienced and compassionate Lakewood veterinarians and support staff is dedicated to providing the highest level of veterinary care for your furry friends. With a wide range of expertise and a passion for animal welfare, our team is dedicated to ensuring that every pet that walks through our doors receives the best possible care. Meet the individuals who make up our exceptional veterinary team and learn more about their individual backgrounds, expertise, and commitment to animal care.

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