The VIP Coordinator will report directly to the VIP Manager and support the communication and execution of VIP experiences. This is a seasonal, travel-based role designed to assist the VIP Team on-site at live events and ensure smooth operations. The coordinator will work closely with the VIP Experience Team to deliver a seamless and high-quality experience for guests. The VIP Coordinator will also interact with paying VIP customers before and after events, providing important information and addressing any questions or inquiries to ensure a positive experience.

Essential Job Function

Assist in the setup and teardown of VIP hospitality lounges to ensure all spaces are prepared and maintained to brand standards.

Execute VIP experiences on-site, delivering high-quality and engaging experience for paying customers.

Maintain consistent and reliable communication with the VIP Manager to support efficiency and execution of the VIP program both on-site and remotely.

Provide exceptional on-site customer service by utilizing knowledge of the sport to engage with VIP guests, answer questions, and enhance their overall experience.

Coordinate with the VIP Manager to assess supply needs to ensure smooth VIP Operations.

Perform other duties as assigned by the VIP Manager and Senior Manager to support the success and continuous improvement of the VIP Experience Program.

Job Qualifications

College degree is preferred but not required.

Knowledge of the sport preferred but not required.

1-2 years of experience in Live Events.

Personal characteristics: team player, organized, able to prioritize effectively, communicative, adaptable, punctual and patient.

Experience with Shopify or other E-commerce platforms.

VIP Experience Coordinator - SuperMotocross

About this role

Essential Job Function

Job Qualifications

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