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Pavago

Posted 11 days ago

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Virtual Assistant

PanamaRemoteFull-time

AI Summary

Virtual Assistant supports daily operations, calendar/inbox management, data and system maintenance, research, and client/vendor communications across multiple business functions.

About this role

Virtual Assistant (Executive Support / CRM / Operations) – Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours (flexible based on client needs)

About the Role

We’re hiring a Virtual Assistant (VA) to support daily operations, communication, and execution across multiple business functions.

This is not a passive admin role.

You’ll act as a **reliable execution partner **, ensuring tasks are completed on time, communication stays organized, and nothing falls through the cracks.

If you’re highly organized, proactive, and comfortable handling multiple responsibilities — this role fits you well.

What You’ll Own

Calendar, Inbox & Admin Management (Core)

  • Manage calendars, schedule meetings, and coordinate across time zones
  • Organize inboxes, respond to emails, and flag priorities
  • Draft professional communication (emails, memos, documents)
  • Prepare meeting notes and track follow-ups

Data & System Management

  • Maintain records in:

    • Google Sheets
    • Microsoft Excel
    • CRMs like HubSpot / Salesforce
  • Keep data accurate, updated, and well-structured

  • Organize files across:

    • Google Drive
    • Dropbox
    • Microsoft SharePoint

Research & Task Execution

  • Conduct research on:

    • Competitors
    • Vendors
    • Market insights
  • Compile findings into structured summaries or presentations

  • Support ad hoc requests and small projects

Client, Vendor & Communication Support

  • Respond to client inquiries or route them appropriately
  • Follow up with vendors and track outstanding items
  • Ensure clear, timely communication across stakeholders

Operations & Project Support

  • Assist with:

    • Invoicing and expense tracking
    • Light bookkeeping (if required)
  • Maintain project trackers in:

    • Asana
    • Trello
    • Notion
    • Monday.com
  • Keep workflows organized and updated

What Makes You a Strong Fit

  • You are highly organized and detail-oriented
  • You take initiative without being asked
  • You communicate clearly and professionally
  • You can manage multiple tasks without losing track
  • You are reliable and follow through consistently

Required Experience & Skills

  • 1–2 years of Virtual Assistant, admin, or operations support experience

  • Strong proficiency in:

    • Microsoft Office / Google Workspace
  • Excellent written and verbal communication skills

  • Strong time management and organizational ability

  • Reliable internet and ability to work independently

Nice to Have (Top Candidates)

  • Experience with CRMs:

    • HubSpot / Salesforce / Zoho
  • Familiarity with:

    • QuickBooks
    • Xero
  • Experience supporting:

    • Founders
    • Startups
    • Remote teams
  • Handling multiple clients or executives simultaneously

What a Typical Day Looks Like

  • Manage calendar and inbox, prioritizing urgent tasks
  • Update CRM records and organize documents
  • Prepare reports, documents, or presentations
  • Conduct research for ongoing projects
  • Follow up with vendors and stakeholders
  • Review tasks and prepare next-day priorities

In short:

You ensure operations run smoothly and **nothing slips through the cracks **.

Key Metrics (KPIs)

  • Tasks completed accurately and on time
  • Zero missed meetings or scheduling errors
  • Fast and professional communication response times
  • Organized and up-to-date records
  • Positive feedback from clients and stakeholders

Why This Role Stands Out

  • High ownership and autonomy

  • Exposure to multiple business functions

  • Opportunity to grow into:

    • Operations Manager
    • Executive Assistant
    • Project Coordinator

Apply Now

If you:

  • Are highly organized
  • Take ownership of tasks
  • Communicate clearly and reliably

This role is a strong fit.

Skills

AsanaBasic BookkeepingCRM Data ManagementData EntryDocs And PresentationsDropboxEmail ManagementExcelExpense TrackingFile ManagementGoogle DriveGoogle WorkspaceHubspotInvoicingMeeting CoordinationMicrosoft OfficeMonday.comNotionResearchSalesforceSharePointSheetsTrelloVendor CoordinationZoho

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