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Adeeba e Services Pvt. Ltd. logo

Posted 115 months ago

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Your Career so choose wisely with Adeeba Group !!

KolkataOn-siteFull-time

AI Summary

Senior Tech Support Associate taking inbound calls for US and Canadian customers, diagnosing computer issues, recommending solutions, and selling technical support plans.

About this role

Your Career so choose wisely with Adeeba Group !!

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US and Canadian customers 24x7 with our best technicians.

Position: Senior Tech Support Associate

No.of vacancies: 15

Job Description:Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:

Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives

Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year

Referral Bonus of Rs.2000 per candidate.

No extension of shift timings

High prospect of growth

Salary Increment after 9 months.

Shift timingNight Shift

Working Days:6 days(Rotational Off)

Contact:Rima(HR) 7686839463

Additional Information

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




Skills

BPOCustomer SupportDiagnosticsInbound CallsTech Support

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