Posted 4 months ago
3PL Operations Supervisor
AI Summary
Supervises warehouse operators and leads daily inbound and outbound operations to ensure safety, productivity, and accuracy in a fast-paced logistics environment.
About this role
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Location: Pelabuhan Tanjung Pelepas, Gelang Patah, Johor.
Job Summary
We are seeking a hands-on and motivated Operations Supervisor to lead warehouse operations and drive team performance on the ground. This role is key to ensuring smooth daily execution of inbound and outbound activities while maintaining high standards of safety, productivity, and accuracy. If you are a strong team leader who thrives in a fast-paced environment and enjoys optimizing operations, this is a great opportunity to grow and make an impact.
Job Responsibilities
Supervise and lead a team of warehouse operators to ensure smooth inbound and outbound operations
Plan and coordinate daily warehouse activities to meet operational targets
Ensure proper storage, handling of goods, and adherence to 5S, housekeeping, and safety standards
Maintain sufficient consumables and ensure equipment availability for operations
Ensure Material Handling Equipment (MHE) is in good working condition and schedule periodic maintenance
Manage manpower allocation and assign daily tasks effectively
Monitor team productivity, operational accuracy, and safety compliance
Train, guide, and develop warehouse staff to improve performance and efficiency
Identify and report operational issues, performance gaps, and improvement opportunities
Requirements
Minimum 3–5 years of experience in warehouse or logistics operations with supervisory responsibilities
Strong leadership and team management skills
Good understanding of warehouse processes, safety standards, and operational procedures
Ability to manage manpower, prioritize tasks, and meet deadlines
Strong problem-solving, communication, and organizational skills
Hands-on experience with warehouse operations and equipment (MHE knowledge is an advantage)
Ability to work in a fast-paced and dynamic environment
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.Skills
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