Support

Email our support team at support@jobless.dev. We review account, product, and browser-extension requests sent to this address.

Include the email on your Jobless account, a short description of what you expected, what happened instead, and the relevant page or applicant-tracking platform. For an extension problem, include the extension version shown in its popup and any redacted diagnostic code it displays.

Never email your password, access token, payment-card details, unredacted resume, or another person's personal information.

The Jobless extension supports Greenhouse, Ashby, Lever, Workable, Recruitee, Teamtailor, Pinpoint, BambooHR, Personio, and SmartRecruiters. It fills supported fields, but you review the application and use the employer's submit button yourself.

For a connection or autofill problem:

1. Open the Jobless toolbar popup and confirm that the extension is connected.
2. Refresh the application page after connecting or updating the extension.
3. Confirm that the form belongs to one of the supported platforms above.
4. Disconnect and reconnect from the popup if the account status is stale.
5. Contact support before repeatedly retrying a paid AI action.

Sensitive demographic and equal-opportunity questions are intentionally left for you to answer manually. That behavior is not an autofill error.

You can manage extension access by signing out in the extension popup or revoking its token from Jobless account settings. Account and saved-content controls are available in your Jobless dashboard.

For access, correction, objection, or deletion requests, contact hello@jobless.dev from the address associated with your account. See the Privacy Policy for the data handled by Jobless and the browser extension.

Include the account email and transaction date when asking about a subscription, credits, or charge. Do not send full payment-card details. Refund eligibility and the request window are described in our Refund Policy.

Report a suspected vulnerability privately to support@jobless.dev with the subject “Private security report.” Include reproducible steps and impact, but do not include live credentials, access tokens, or data belonging to other users.

Please do not publicly disclose an unresolved vulnerability.

If Jobless appears unavailable, check the service status page before sending a duplicate report.