Posted 3 months ago
AAA Customer Service Representative
AI Summary
The AAA Customer Service Representative handles customer inquiries and provides high-level service in a call center for AAA’s Emergency Roadside Operations, managing calls and using software tools to assist members.
About this role
AAA Customer Service Representative
AAA, the nation’s largest automobile club, is hiring in Nashville and offering positions in customer service. We’re looking for qualified individuals to fill these temp to hire positions. Those hired will initially be employed through Randstad Staffing. Individuals will then have the opportunity to convert to regular AAA employment, as positions become available throughout the year.
Looking for a career opportunity with an industry leader in the customer service field?
The Omaha Customer Interaction Center is currently hiring Customer Service Representatives for our Emergency Roadside Services organization. We are looking for qualified individuals to fill part-time schedules of 25-30 hours per week. Employees will have the ability to flex up to 40 hours per week based on business needs.
Our next Training class begins on August 4, 2014. The training schedule is Full-Time, Monday through Friday from noon - 8:30pm for 5 weeks. After training, afternoon and evening schedules are available. Each schedule does include working Saturday and Sunday every weekend.
Minimum Qualifications Include:
- Ability to provide a high level of customer service in a professional call center environment.
- Ability to multi-task, using a variety of computer software applications.
- Ability to identify geographical locations and proficiency in reading maps.
- Willingness to work weekends and some holidays.
These positions are being offered on a temp to-hire basis. Those hired will initially be employed through Randstad Staffing. Individuals will then have the opportunity to apply for regular AAA employment, as positions become available throughout the year. Initially, employees are eligible for Benefits through Randstad, and if converted to AAA, employees will enjoy a full range of competitive AAA benefits including medical, dental and retirement plans.
Only qualified individuals will be notified. Candidates that are hired will be subject to a drug and background screen.
**Please include your email address when applying.
Qualifications
- Ability to provide a high level of customer service in a professional call center environment.
- Ability to multi-task, using a variety of computer software applications.
- Ability to identify geographical locations and proficiency in reading maps.
- Willingness to work weekends and some holidays.
Additional Information
Skills
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