Posted 5 months ago

Account Executive (Chicago)

ChicagoRemoteFull-time

AI Summary

Owns the full sales cycle for Fresha's beauty and wellness platform, prospecting and closing deals with SMB businesses to drive platform adoption and revenue growth.

About this role

The AI-powered OS for beauty,

wellness and self-care

About Fresha

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

The Role

We’re looking for a driven and entrepreneurial Account Executive to join our growing commercial team.

In this role, you’ll be responsible for owning the full sales cycle, from prospecting through to closing, helping beauty and wellness businesses unlock growth through Fresha’s platform.

This is a high-impact role suited to someone who thrives in a fast-paced environment, enjoys building relationships from scratch, and is motivated by hitting and exceeding targets.

What You'll Do

Own a high-volume sales pipeline from prospecting through to close

Generate new business through outbound (calls, email, walk-ins) and inbound leads

Run efficient, tailored demos that clearly communicate value

Close deals quickly while maintaining a high-quality customer experience

Understand SMB pain points and position Fresha as a growth solution

Build trust with business owners and decision-makers

Consistently exceed monthly targets and activity metrics

Maintain clean pipeline management and accurate forecasting in CRM

Share market insights to help refine messaging and product direction

This list is not exhaustive and there may be other activities you are required to deliver.

What We're Looking For

2+ years of experience in SMB sales, business development, or account executive roles
Proven ability to hit or exceed quota in a high-velocity environment
Strong prospecting and closing skills (you’re comfortable owning the full cycle)
A natural hunter who is also confident running consultative conversations
Excellent communication skills—especially with small business owners
Highly organized and able to manage multiple deals at once
Comfortable in a fast-paced, target-driven environment

Nice to have:

Experience in SaaS, marketplaces, or payments
Exposure to beauty, wellness, or local services industries

This Role Is a Great Fit if You

Enjoy high-activity, high-reward sales environments

Take ownership of your number and pipeline generation

Are motivated by closing consistently, not occasionally

Can balance speed with quality in customer conversations

You're competitive. You keep score and you want to win, but you also lift the people around you

You have a growth mindset. You want feedback, you act on it, and you get better every week

You're a self-starter. You don't need to be managed, you need to be supported and given room to perform

You're curious, ask great questions, and genuinely want to understand the businesses you're selling to

You're excited about being early.

Joining a rapidly scaling team means you'll have real influence on how we build and what we become.

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

Screen Call - Video-call with a member from the Talent Team (30m)

Skills & Experience - Virtual interview with one of our commercial leaders (45m)

Culture Fit - Video-call with the General Manager (30m)

Presentation - Interview with the Commercial leadership team (60m)

We aim to finalize the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.