Posted 1 month ago
Account Handler
AI Summary
Manages client relationships and insurance quotations for a commercial insurance broker, advising on suitable coverage and coordinating with insurers and clients.
About this role
PIB Insurance Brokers, part of PIB Group, is a dynamic and growing insurance broker offering an excellent opportunity for someone to start/develop their career within financial services based in Halifax.
In this role, you will manage and support client relationships by contacting clients, gathering information, preparing and arranging insurance quotations. You will play a key role in delivering a professional, efficient and friendly service to our clients.
Previous insurance experience is not essential. Some office or administrative experience would be beneficial, and full training and support will be provided.
Offering a annual salary between £25,000 to £30,000 depending on experience.
What you’ll be doing:
- Determine and place suitable, competitively priced commercial insurance solutions, reviewing policy and client information to ensure appropriate cover and terms.
- Deliver high-quality client service, advising on arrangements, handling queries efficiently, and keeping clients updated on relevant political, regulatory and market changes.
- Build and maintain strong relationships with clients, prospects, insurers and external specialists to maximise business opportunities and maintain a strong market profile.
- Collaborate with colleagues to identify growth opportunities, proactively manage risks and issues, and ensure remedial actions are taken where needed.
What we’re looking for:
- Willingness to learn and build a career in insurance and client servicing.
- Strong administration skills with excellent accuracy, attention to detail, organisation and time management, working effectively to agreed priorities.
- Confident communicator and team player, with an inquisitive nature and a passion for building strong relationships with clients and colleagues.
- Confident using Microsoft Office (Outlook, Word, Excel) and willing to learn new systems.
What You Will Get:
- The opportunity to work within a close-knit, successful team, where you will be supported in developing your skills and knowledge of the industry.
- A competitive salary and company benefits package.
- Generous bonus structure and development opportunities.
- A well-situated office near the town centre with great transport links close by.
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.
We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.
We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.