
Posted 8 months ago
Account Manager
AI Summary
Manages a portfolio of approximately 750 companies, supervises a team of three to six staff, handles client requests, ensures compliance with risk policies, and leads account meetings.
About this role
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
Your Role:
• Manage and supervise a portfolio of companies of approximately 750 companies, solicit new business for the company and supervise a team of three to six persons.
• Have overall supervision of entire portfolio of companies (approximately 1,500)
• Receive, handle and distribute clients’ requests to staff within the account, and monitor progress thereof
• Ensure that the full account meets time writing targets; provide guidance and training on proper procedures related to time writing to staff
• Advise staff on correct procedures for carrying out requests in #3 above
• Have knowledge of procedures relevant to incorporations, amendment to the Memorandum and
Articles of Association, transfer of companies to and from other Registered Agents, liquidations, mergers, continuations and all other aspects of BVI Business Companies, and train staff on these procedures
• Attend weekly Account Managers’ meeting and lead team meetings with staff under supervision
• Monitor and pursue collection of KYC information and accounts receivables
• Monitor staff attendance and time recording on a daily/weekly basis
• Ensure account meets Citco’s risk policy requirements in regards to all business
• Schedule staff vacation to ensure that account is sufficiently staffed at all times
• Perform annual appraisals of account staff
• Identify training needs of staff and submit to Managing Director
• Manage different projects that may be assigned by Managing Director, meeting expected deadlines
Work Modality
Monday to Friday, 9:00 a.m. to 6:00 p.m. – Hybrid.
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.