Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in United Kingdom.

This is an excellent opportunity for a relationship-driven sales professional to manage and grow a portfolio of enterprise customers across Europe. In this role, you will act as a trusted advisor, helping clients maximize the value of their solutions while identifying opportunities to expand their use of products and services. Working in a collaborative, remote-first environment, you will partner with consulting, sales, and customer-facing teams to deliver exceptional customer experiences and drive long-term business growth. This position is ideal for someone who enjoys building lasting client relationships, uncovering new business opportunities, and contributing to a high-performing, customer-centric organization.

• Build and maintain strong, long-term relationships with existing customers, serving as their trusted advisor and primary point of contact.
• Drive account growth by identifying upselling and cross-selling opportunities across the existing client portfolio.
• Lead regular business reviews with customers to evaluate performance, discuss strategic objectives, and identify future opportunities.
• Respond to customer requests related to product enhancements, additional users, upgrades, service offerings, and contract amendments.
• Deliver engaging product demonstrations remotely and, when required, in person to showcase new capabilities and solutions.
• Collaborate closely with consulting and commercial teams to uncover new sales opportunities and deliver tailored customer solutions.
• Maintain accurate customer records, sales activities, forecasts, and account information within the CRM system.
• Develop relationships with strategic partners and support regional business development initiatives, including industry events, conferences, and customer visits.

Requirements

• Bachelor's degree in Business, Sales, Marketing, or a related field, or equivalent professional experience.
• Minimum of 3 years of experience in account management, sales, customer success, or business development.
• Proven ability to manage and grow enterprise customer relationships while achieving commercial objectives.
• Strong presentation skills with confidence delivering product demonstrations and customer-facing meetings.
• Excellent interpersonal, communication, negotiation, and relationship-building abilities.
• Highly organized with strong time management skills and the ability to manage multiple priorities independently.
• Experience using CRM platforms, such as Salesforce, to manage customer interactions and sales pipelines.
• Willingness to travel as required to support customer relationships, partner engagement, and industry events.

Benefits

• Fully remote working environment with flexibility to work from home.
• One-time home office allowance to help create an effective remote workspace.
• Monthly internet allowance to support remote working.
• Competitive healthcare and dental coverage.
• Retirement savings plan and long-term financial benefits, where applicable.
• Annual fitness allowance to support employee wellbeing.
• Access to mental health resources, including premium wellbeing and counseling platforms.
• Ongoing learning and development opportunities through internal training, professional certifications, learning platforms, and talent development programs.
• Collaborative, values-driven culture focused on innovation, growth, inclusion, and professional success.