Account Manager

Keyapp is a Ukrainian product IT company that provides an online platform to increase organic traffic for Android and IOS applications worldwide. We are looking for a person to join our team who can negotiate effectively, is independent, and responsible;-)

To successfully handle the tasks, you should have:

• Upper-Intermediate (B2) or higher level of English; additional foreign languages will be an advantage, as we work with clients worldwide.

• Higher education in Marketing, Philology, Business, or a related field.

• 1+ year of experience in client communication, account management, customer support, or customer success.

• Strong communication and problem-solving skills with a client-oriented approach.

• Confident PC user with experience using Google Workspace and online communication tools.

Qualifications

Responsibilities:

• Consult clients on platform functionality and services via chat and email.

• Conduct online meetings and consultations with clients through Google Meet, Telegram, and other communication channels.

• Assist clients in selecting effective promotion strategies for their apps/products on the platform.

• Monitor client activity, campaign performance, and overall platform results.

• Maintain client communication records and prepare reports on account progress.

Additional Information

What we offer:

• What we offer:

• Salary in a stable currency: 700-800 € rate (depending on candidate experience) + bonus up to 1000 €.

• Transparent and understandable bonus system.

• Annual bonus based on performance.

• Paid leave: 24 days, 100% paid sick leave.

• Flexible 8-hour schedule, Sat-Sun off.

• Team: reasonable and professional manager, colleagues are always ready to help, and with a sense of humor.

• Opportunity for personal growth and realization of your potential.

• No cold calls!

https://jobs.dou.ua/companies/keyapp-top
https://www.linkedin.com/company/keyapptop
https://www.youtube.com/@Keyapp