Account Manager
AI Summary
Manages daily schedules for mobile service technicians, coordinates parts requests, keeps customers informed, maintains customer databases, bridges communication between customers and field teams, and supports accounting with billing and invoicing.
About this role
Overview
Join a Team That Keeps Industries Moving
M.E.S.O., Inc. is seeking a highly organized, detail-oriented Account Manager. In this role, you’ll be the central hub that keeps our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, this is your opportunity to make a direct impact on our customers’ success.
About Mobile Equipment Service Option Inc. (M.E.S.O., Inc):
At M.E.S.O., Inc. we take pride in keeping America’s construction and industrial workforce moving. MESO delivers mobile equipment service, fleet maintenance, and repair solutions to Construction, Oil & Gas, Utility, and Manufacturing Industries customers throughout the Southeast. Our success is built on responsiveness, accountability, and long-term customer relationships.
Responsibilities
What you will do:
- Own the schedule – manage and coordinate daily schedules for our mobile service technicians
- Support the field – process parts requests and ensure technicians have what they need to get the job done right
- Keep customers informed – provide clear updates on timelines, lead-times, and service expectations
- Maintain accuracy – update customer databases with current information and service details
- Bridge communication – serve as the link between customers, technicians, and department managers
- Support accounting – provide accurate maintenance contract billing information and prepare service invoices
Qualifications
What you’ll bring:
- Strong organizational skills with the ability to balance multiple priorities
- Excellent communication skills — clear, professional, and customer-focused
- Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)
- A team player who thrives in a collaborative, fast-moving environment
- Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation
Benefits
Benefits:
- Competitive compensation based on experience
- Medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and company holidays
- A growing organization with strong leadership and long-term opportunity
- An environment where relationships, follow-through, and reputation still matter
Epika Fleet Services, Inc. is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status.
Posted Salary Range
USD $24.00 - USD $30.00 /Hr.Skills
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.