Posted 4 months ago

Account Manager

BudapestHybridFull-time

AI Summary

Manages B2B client portfolios as a trusted advisor, building relationships and guiding clients through digital projects from strategy to delivery.

About this role

We shape our clients' first impressions of Supercharge and define the experience they will have on their digital journey with us. Our team is growing dynamically across all our international offices, operating in two specialized units: New Business and Account Management. We find new clients, win projects, and grow our partnerships to become successful, long-term, value-creating relationships.

In our work, every day is different. We need to understand various industries and ways of working and uncover our clients’ challenges, sometimes even before they do. Therefore, our super salespeople tend to be a little bit of all: smart consultants, great relationship managers, tech-savvy product enthusiasts, and resourceful fortune tellers. We constantly learn by doing, as there are no two cases that are the same, we always need to come up with tailor-made solutions.

Apart from our serious business acumen, we are not all that serious: we love cracking jokes and talking about literally anything. Preferably with a cup of specialty coffee in hand.

We're looking for an Account Manager who thrives on building strong client partnerships, solving complex business challenges, and creating lasting impact. In this role, you'll be the trusted advisor for a portfolio of B2B clients, helping them uncover new digital opportunities and turn ambitious ideas into successful outcomes. You'll keep projects moving smoothly from both a strategic and delivery perspective, while working closely with Account Directors to spot and grow new opportunities. This role is perfect for someone with experience in account management, consultative sales, or project management who enjoys combining relationship building, commercial thinking, and problem-solving in a fast-paced digital environment.

Your day to day will include:

Building and maintaining strong relationships with a portfolio of clients, ensuring they have an excellence experience working with us

Acting as a key point of contact for client requests, questions, and day-to-day communication

Supporting client meetings, preparing follow-ups, and ensuring agreed actions are tracked and delivered

Working closely with Project Managers and Operations team to stay informed about project progress, timelines and potential risks

Helping identify client needs and opportunities where our services could provide additional value

Collaborating with Product, Design, Engineering teams to ensure client expectations and business goals are clearly understood

Preparing and maintaining account-related documentation, sales reports, forecasts, and contracts

Supporting invoicing and payment follow-ups by coordinating with clients and internal stakeholders

Escalating risks, blockers, or client concerns in a timely manner and helping drive solutions together with the wider team

Continuously developing an understanding of clients' businesses, industries, and digital product needs

Coordinating the preparation of effort estimates, pricing, and proposals for new client requests and projects

What makes you thrive here:

Proven experience in building trusted client relationships and consistently delivering strong outcomes in a B2B environment

A track record of navigating complex stakeholder environments with confidence, clarity, and a calm, human approach

Background in account management, customer success, consultative sales, or project management, ideally in a fast-moving, client-facing setup

Hands-on experience discussing and managing project scope, budgets, timelines, and commercial performance with both clients and internal teams

Comfort working with KPIs, revenue targets, account performance metrics, and sales reporting

Demonstrated ability to identify commercial opportunities while maintaining a strong focus on long-term client relationships

Experience taking ownership of client situations, proactively solving problems, and keeping workstreams moving forward

Exposure to digital products and technology, with experience in web, mobile, product development, design, or data-driven environments seen as a strong advantage

Communicating fluently in English and Hungarian within an international team

A strong sense for balancing client needs, delivery constraints, and business priorities in real-world situations

Genuine curiosity about how digital products are built, shipped, and improved over time

Comfort working in fast-paced, collaborative environments where priorities shift and no two client setups are the same

Why join Supercharge?

To unleash your full potential, we’re here to help you grow every step of the way with exciting international projects, access to inspiring conferences, in-house soft skill trainings, and online courses. We’ll even support your English classes, and with our skill matrix, you’ll always have a clear path to learn.

To feel your best, your wellbeing truly matters to us. That’s why we offer health coverage with Medicare, Life1 gym access to keep you moving, and extra sick days for those moments you just need a little rest. We celebrate milestones with a fully paid month off after five years, offer extra paternity leave for growing families, and provide support through our Employee Assistance Program.

To have a blast, you’ll join a friendly team of 200+ people, all passionate about building amazing digital products. Whether it’s our Summercharge festival, a football match, quiz night, or just grabbing a drink with teammates, there’s always something to look forward to. And with our buddy system, you’ll feel part of the team from day one.

To brighten your day, our dog-friendly office in the heart of Budapest is filled with good vibes, great coffee, tasty snacks (yes, including Túró Rudi!), and cozy corners to relax, connect, or have a little fun when you need a break. You’ll also have a yearly personal budget and a company library to keep your curiosity growing.

Skills

Account ManagementB2b Client ManagementClient CommunicationConsultative SalesContract ManagementEffort EstimationInvoicingKPIsProject ManagementProposalsRevenue TargetsRisk EscalationSales ReportingStakeholder Management