Account Manager – Client Growth & Retention

ABOUT THE OPPORTUNITY

Join JamesEdition, the world's largest luxury marketplace, as an Account Executive – Client Growth & Retention based in our Madrid office. This role offers a dynamic and stimulating environment for driven individuals with a genuine passion for B2B sales and a flair for managing international client relationships.

THE ROLE

Join the sales team to own a portfolio of our largest real estate agency partners. Your clients are spread across the world's major luxury markets, and you work with them from our Madrid office over video and phone — the entire relationship is run digitally, from first meeting to renewal. You will be accountable for keeping those partnerships and growing them: renewals, upgrades, and expansion. This is exclusively B2B, with no consumer sales responsibilities. The role is an individual contributor position reporting to the Head of Sales.


KEY RESPONSIBILITIES

Own a defined portfolio of JamesEdition's highest-value agency partners across Europe, the Americas, the Middle East, and Asia

Run client meetings, performance reviews, and negotiations over video, across time zones

Prepare, negotiate, and close renewals

Identify and sell expansion within your accounts — additional listings, upgrades, editorial and marketing placements

Present account performance and translate results into commercial decisions

Build and hold relationships with agency owners and directors

Maintain precise records in our CRM system


REQUIREMENTS

At least 3 years in B2B sales, with a proven track record on existing accounts as well as new business

Demonstrated ability to close — renewals, price defense, and contract negotiation

Strong presentation skills — able to present performance, proposals, and pricing to owners and directors over video

Experienced selling and managing clients remotely, across time zones and cultures

Hungry, disciplined, and results-driven attitude

Comfortable with numbers and account performance data

Proficiency in English and fluency in at least one other language

Exceptional written and verbal communication skills


NICE TO HAVE

Experience in the real estate industry, or selling to real estate agencies

Experience selling digital advertising, media, or subscription placements

WHAT WE OFFER

Highly competitive salary with variable compensation (bonuses and commissions)

Participation in company profits

Two company getaways every year

Comprehensive sales training from seasoned experts

Vibrant startup atmosphere with ambitious growth plans

Diverse and international team environment