Account Manager (Fully Remote)
AI Summary
Accounts leader responsible for renewals and expansion within a defined US/European portfolio, owning the end-to-end commercial relationship and driving module adoption through a structured discovery-to-demo process.
About this role
Legal protects 90% of enterprise value. In most organisations, it’s still slow, expensive, and stretched impossibly thin — one lawyer for every 500 employees. Nine out of ten legal tasks go unsupported.
Plexus is the Legal Operating System for the modern enterprise. We help in-house legal teams automate and scale legal work across the business — faster, with less cost, and less risk.
We’re trusted by Coca-Cola, Nike, L’Oréal, PepsiCo, Woolworths, and Asahi. Our clients report 65% productivity gains.
We’re not a law firm. We’re not a traditional software company. We’re building something new — and we’re not done yet.
The Role
Plexus has a growing portfolio of US and European enterprise accounts that need a commercially sharp operator to own them end-to-end.
This is not a service role. It is a revenue role — deepening relationships, driving expansion into new modules, and securing renewals across complex, multi-stakeholder accounts.
This is a remote position. The person who thrives here is self-directed, commercially hungry, and finds a way without waiting to be unblocked.
What You’ll Do
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships in every key account — economic buyer, day-to-day contact, and executive sponsor
Identify and action at-risk accounts early
Lead commercial reviews that connect platform value to customer outcomes
Deliver competitive and market intelligence back to the Commercial team
What We’re Looking For
Non-negotiables
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Proven commercial track record — you’ve owned renewals, run expansion motions, and navigated negotiations
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Commercially accountable — you take genuine ownership of your portfolio’s performance
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Executive presence — comfortable at GC and C-suite level, invited into strategic conversations
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Self-directed — comfortable operating remotely and autonomously
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SaaS or professional services background in Account Management or a commercial role
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Structured sales methodology training — Challenger, MEDDIC, or equivalent
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Experience with senior legal, procurement, or digital stakeholders in complex enterprise accounts
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Genuinely curious about AI and already using it to create leverage — whether self-initiated or employer-supported
Ideal but flexible
Why Plexus
Module expansion is the core challenge — real consultative selling, not order-taking
AI tooling and automation so you spend time on revenue, not administration
A commercial leadership path for the person who performs — the timeline isn’t rigid, but the intent is real
A culture that rewards ownership and straight communication
