Posted 14 days ago
Account Manager (m/w/d)
AI Summary
Manages and advises existing customers in Eastern Europe, generates leads for service contracts and spare parts, and supports proposal development and contract negotiations for technical logistics solutions.
About this role
Dematic is a leading global provider of intelligent intralogistics solutions - from storage to material flow and order picking.
With a comprehensive range of innovative logistics systems, product solutions and services, we offer our customers unique perspectives for the movement of their goods and information through the supply chain.
Dematic can look back on almost 200 years of tradition as an innovation driver. With more than 7,000 employees at over 50 locations worldwide, the company has built more than 6,000 distribution and industrial logistics systems.
We offer:
Benefits of an International MDax Group (KION Group)
Plenty of room for creativity in a rapidly growing company
Flexible and mobile working
Individual support and development
Employee discounts
Tasks and Qualifications:
Your Main Responsibilities:
- Manage and advise existing customers, with a primary focus on the Eastern Europe Market
- Generate leads for service contracts, repairs, spare parts, and modernization projects
- Work closely with the Technical Sales Manager to specify and define customer requirements
- Support the Back Office team in developing and preparing customer proposals
- Present solutions and proposals to customers
- Conduct contract negotiations
Your Qualifications:
- Degree in Engineering, qualification as a Sales Engineer, or a comparable qualification
- Professional experience as a Sales Manager, Sales Engineer, or in a similar role, preferably involving technical products and/or services
- Strong proficiency in Microsoft Office applications
- Strong teamwork, analytical, customer-focused, and results-oriented skills
- Willingness to international travel, approximately 70% of the time
- Fluent in English; additional language skills are an advantage, particularly German and/or Polish.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.