Account Manager – New & Existing Business

Logz.io’s Open 360 platform delivers unified, full-stack observability and security built on best-of-breed open source. With OrionIQ, our groundbreaking agentic AI platform, we move from passive monitoring to autonomous resolution—automatically investigating alerts and delivering instant root-cause analysis. By combining telemetry with proactive AI, we eliminate up to 90% of operational toil, slash MTTR to seconds, and radically optimize cloud costs for enterprise brands.

We're looking for an account manager who is equally comfortable hunting new logos and growing existing accounts. You bring a genuine curiosity about technology, a hunter's drive, and the relationship skills to navigate complex, distributed organizations.

• Own a portfolio of existing accounts—drive renewals, uncover upsell and cross-sell opportunities, and deliver consistent value through the Logz.io platform

• Run a full new-business sales cycle, from prospecting through close

• Build and maintain strong executive and technical relationships across your accounts

• Accurately forecast quarterly revenue, renewals, and new pipeline

• Partner with Customer Success Engineering and Product teams to ensure customers achieve technical success

• Take initiative: advocate for the customer, anticipate their needs, and move deals forward without waiting to be asked

• At Least 4 years of SaaS sales experience across both existing and new business

• Proven track record of quota overachievement, particularly in a web-based sales motion

• Experience selling into one or more of the following: DevOps, cloud infrastructure, observability, or AI/agentic solutions

• Technical Sales Expertise: Proven experience selling complex, high-impact technical solutions to enterprise customers.

• Product Demonstration: Ability to deliver compelling, high-impact product demonstrations that effectively articulate value and solve customer pain points.

• Comfortable in a fast-paced, startup environment—you thrive with autonomy and ambiguity

• Familiarity with DevOps tooling, cloud infrastructure, or log analytics is a strong plus