Accounts Assistant

Key Responsibilities

• Support the AR team with monthly invoice production and collection of debt, keeping customer billing on track.
• Support the Treasury team with processing and reporting, so cash activity is captured accurately.
• Input purchase invoices and provide general AP support, keeping the ledger current.
• Maintain beneficiary bank account templates and verify bank details, protecting the business from payment errors.
• Respond to customer chargebacks by providing the relevant evidence required.
• Produce Cost of Fraud reporting.
• Report on credit card expenditure.
• Pick up ad-hoc duties, including testing new products and audit sample requests.
• Complete Pass Extension reporting accurately and on time.

Skills, Knowledge & Expertise

• Detail-oriented, organised, and proactive, able to work well in a fast-paced environment.
• Able to communicate clearly with stakeholders at all levels.
• Comfortable managing a varied workload across AR, AP and treasury support tasks.
• Basic to intermediate Excel skills.

• You stay organised and accurate even when juggling several different types of request at once.
• You take initiative on routine tasks rather than waiting to be asked.
• You're comfortable moving between structured processes and ad-hoc requests as they come in.
• You communicate clearly and professionally with colleagues and external stakeholders.

• You'd rather focus on one process in depth than support several different areas at once.
• You prefer a predictable workload over one that shifts with ad-hoc requests.
• You're looking for a role with significant autonomy over how processes are run, rather than following established ones.

Benefits

• Annual Go City Explorer Pass allowance
• Enhanced pension contributions. (5% employer)
• Life assurance: 4x your base salary
• Time off:
  • Annual leave: 25 days + bank holidays
  • Option to buy additional 5 days annual leave per year
  • Upgraded Family Leave
  • 1x Community day. Take a day off to give back to the community
  • Work from Anywhere for up to 4 weeks per year
• Health care cash plan
• Personal Learning Budget & dedicated time for development
• EAP providing access to counselling, finance support, etc.
• Cycle to Work Scheme