Posted 2 days ago
Accounts Receivable Specialist
ChicagoHybridFull-time
AI Summary
Resolves outstanding accounts receivable and past-due payments by investigating billing disputes, skip tracing, and negotiating settlements with customers.
About this role
This role of Accounts Receivable Specialist will handle the resolution of outstanding accounts receivable dollars from our existing client base and all other aspects of collections including resolving customer billing problems and reducing accounts receivable discrepancies.
Responsibilities:
·Provide quick resolution to customers with regards to disputes, inquires, and invoice clarifications
·Researches customer issues, skip tracing methods, and settlement of past-due payment
·Maintain positive relationships with external customers
·Be responsible for meeting all collections metrics and goals set within the department
·Increase the recovery of the past due amounts through a proactive and professional approach
·Call and email 50+accounts on a daily basis
Experience:
· 3+ years of experience as an Account Receivables Associate or similar role with success at improving cash receipts cycle time, reducing DSO, and minimizing past dues
·Excellent verbal and written communication skills
·Should have sound judgment regarding human behavior, conduct, and business practices
·Remains focused and attentive to the needs and issues of both the customer and the organization
·Proactive, highly driven and self-motivated
·Familiarity with Salesforce is a plus
·Background in Healthcare is a plus
Skills
Accounts ReceivableCash ReceiptsCollectionsCustomer BillingDispute ResolutionDSO ReductionInvoice ReconciliationPast-Due RecoverySalesforceSkip Tracing
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.