Posted 21 days ago
Accounts Receivable Specialist (B2C)
JakartaOn-site
AI Summary
Manages high-volume B2C accounts receivable, processing consumer invoices, reconciling daily retail payments, and resolving billing disputes while maintaining customer relationships.
About this role
Accounts Receivable Specialist (B2C)
We’re looking for a detail-driven Accounts Receivable Specialist (B2C) to manage our high-volume financial transactions. If numbers, precision, and customer-centric collaboration excite you, join us to help ensure every transaction is processed with excellence and accountability.
We’re looking for a detail-driven Accounts Receivable Specialist (B2C) to manage our high-volume financial transactions. If numbers, precision, and customer-centric collaboration excite you, join us to help ensure every transaction is processed with excellence and accountability.
What You’ll Do
- Manage the full high-volume accounts receivable cycle, from processing consumer invoices to tracking daily retail payment collections.
- Interact directly with customers to resolve billing inquiries, payment failures, and disputes while maintaining a positive brand relationship.
- Reconcile daily sales and merchant processor statements (payment gateways, credit cards, e-wallets) to minimize discrepancies and bad debt.
- Utilize accounting software and advanced Excel skills to manage refunds, chargebacks, and optimize transactional workflows.
What We’re Looking For
- Bachelor’s degree or Diploma in Finance, Accounting, Economics, or a related field.
- Minimum 2 years of experience in high-volume accounts receivable, retail billing, or collections.
- Proficient in Microsoft Excel; experience with ERP systems, POS systems, or payment platforms (e.g., Stripe, PayPal) is a plus.
- Strong attention to detail in reconciling large datasets and processing consumer refunds.
- Excellent communication and empathetic problem-solving skills for handling consumer disputes.
- Familiarity with consumer credit control, chargeback management, and B2C collections procedures.
Skills
Accounting SoftwareB2C CollectionsChargeback ManagementConsumer Credit ControlERP SystemsE-walletsExcelPayment GatewaysPayPalPOS SystemsRefund ProcessingStripe
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.