Posted 6 months ago
Administration
Jounieh, Mount Lebanon Governorate, LebanonRemoteFull-time
AI Summary
The Administration professional ensures smooth daily operations of the law firm, managing front desk reception, client communication, and confidential administrative support for lawyers and management.
About this role
Administration
The Administration plays a key role in ensuring smooth daily operations of the Law firm. The role ensures a professional front desk presence, excellent communication abilities, and support to Lawyers and Admin while maintaining confidentiality and a welcoming and well-organized front office.
Front Desk & Client Reception
- Welcome clients and visitors in a professional, courteous, and discreet manner.
- Ensure reception area and conference rooms remain tidy, organized and reflect the firm’s professional image.
- Manage client waiting times and inform Lawyers of arrivals promptly.
- Manage incoming phone calls, screen and identify the caller's needs and direct them to the appropriate lawyers appropriately.
- Handle general inquiries and provide accurate information within authorized limits.
- Take detailed and accurate messages when lawyers are unavailable, ensuring they are delivered via email or internal messaging immediately.
Administrative & Secretarial Support
- Handle incoming and outgoing correspondence (emails, letters, courier deliveries, legal notifications) and ensure timely delivery to the legal team.
- Create and organize physical and digital files for all new clients including all required documentation.
- Accurately type, format, and proofread legal and administrative documents in Arabic, English and French.
- Manage document printing, scanning, copying, filing, and archiving (physical and digital).
- Maintain organized filing systems ensuring confidentiality and easy recovery.
- Provide general administrative support to lawyers and management.
Scheduling & Coordination
- Coordinate meeting rooms schedules and ensure such rooms are prepared (equipment, documents, refreshments if required).
- Arrange appointments, meetings, and conference calls.
- Coordinate with internal team to ensure smooth daily operations.
- Timely remind lawyers of court hearings, business appointments and other dues.
Office Management Support
- Monitor office supplies and stationery; place orders when needed.
- Cooperation with service providers (couriers, suppliers, maintenance, IT support, cleaning).
- Handleg petty cash, track office expenses, prepare basic invoices for clients, and manage utility payments.
- Support basic office logistics and daily operational needs.
Confidentiality & Professional Conduct
- Maintain strict confidentiality of client information, documents, and firm matters.
- Adhere to internal policies and professional standards at all times.
- Represent the Law firm professionally in all interactions.
Qualifications
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office (Word, Outlook, Excel) and basic office systems.
- Strong organizational and time-management abilities.
- Ability to multitask and prioritize deadlines.
- Professional appearance and attitude.
- High attention to detail and accuracy.
- Discretion, integrity and reliability.
- Fluency in Arabic.
- Very good command of English.
- Knowledge of French is a strong advantage.
- Degree or certificate in Office Management or related field.
- Previous experience in a Law firm or professional services environment is an advantage.
- Familiarity with legal terminology is a plus.
Skills
ArabicConfidentiality ProtocolsEnglishExcelFrenchMicrosoft OfficeOutlookWord