Administrative Assistant

Job Title: Administrative Assistant
Reports To: Administrative Operations & Travel Manager
Location: On-Site
Level: Administrative Support
Salary: $50,000- $55,000/year
Client Facing: No

About PAC Group:
At The PAC Group (PAC), we specialize in engineering consulting, program management, and operational excellence, delivering high-impact solutions in more than 20 countries. We're proud to partner with the world's leading companies in automotive, aerospace, industrial, and technology sectors, providing strategic guidance and hands-on execution that drive innovation and efficiency. Joining PAC means joining a dynamic, fast-paced, and global team that values curiosity, collaboration, and continuous improvement.

Role Purpose:
The Administrative Assistant provides day-to-day administrative support to the Administrative Operations & Travel Manager, while also assisting departments across the organization with mail, equipment, and general office needs. This role is a key point of contact for employees seeking help with routine administrative and equipment-related matters.

Key Responsibilities:

Administrative Support

• Retrieve incoming mail every day and distribute it to the appropriate departments.

• Scan, organize, label, and electronically file incoming mail and documents.

• Answer and direct incoming office phone calls.

• Track action items and maintain department spreadsheets.

• Provide general administrative support for daily office operations.

Fleet Management Support

• Assist with company vehicle administration, including vehicle registration renewals, insurance renewals, DMV documentation, and filing vehicle-related paperwork.

Corporate Card Program Support

• Serve as a backup resource for employee questions.

• Assist employees with basic corporate card inquiries and direct complex issues to the Administrative Operations & Travel Manager.

• Note: This role does not include administrative access to corporate card systems or accounts. Card issuance, limit changes, cancellations, and account-level troubleshooting remain the responsibility of the Administrative Operations & Travel Manager.

• Equipment & Asset Management

  • Assist with new hire equipment shipments, including preparing and packaging laptops, phones, accessories, and other company equipment.
  • Coordinate equipment deliveries with employees.
  • Assist with offboarding equipment returns, track returned equipment, and maintain equipment logs.

  Travel Support

  • Assist the Administrative Operations & Travel Manager with travel inquiries requiring additional coordination or follow-up.
  • Support travel documentation as needed, such as help with travel insurance.

  Event Support

  • Assist with the setting up of company events as requested by the Administrative Operations & Travel Manager.

  General Office Operations

  • Assist with special projects and administrative initiatives.
  • Support document organization and filing projects.
  • Help maintain office supplies and administrative resources.
  • Provide backup support for various operational tasks as business needs require.

  Required Qualifications:

  • 1+ years of experience in administrative support, office coordination, or a related role.
  • Strong organizational and time management skills.
  • Excellent attention to detail.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office (Outlook, Word, Excel, and Teams).
  • Ability to maintain confidentiality and professionalism.
  • Customer service mindset with a willingness to assist employees across multiple departments.

  Preferred Qualifications:

  • Experience supporting equipment logistics or asset tracking.
  • Experience in a fast-paced or multi-department office environment.