Administrative Float Oncology

• Provides cross-functional support to all back office functions by being proficient in Oncology Financial Navigation, Prior Authorization, and Infusion Scheduling operations.
• Coordinates timely insurance authorizations and reauthorizations to support uninterrupted patient care.
• Schedules infusion treatments and related oncology services while optimizing resource utilization and patient access.
• Facilitates the use of the EHR by capturing paper documentation, properly preparing the paper for scanning, and indexing documents.
• Assists patients in navigating insurance requirements, financial assistance resources, and treatment-related processes.
• Performs QA on scanning done by others, identifies errors by clinical staff, and addresses errors with the clinical staff.
• Monitors work queues and resolves scheduling and authorization issues in a timely manner.
• Demonstrates exceptional customer service, maintains patient confidentiality, and supports organizational values and compliance standards.
• Works with clinical staff to ensure collaboration of patient care.
• Assists in processing paperwork and completing administrative tasks associated with clinical care including managing records requests, orders, scanning, and uploading records.
• Provides coverage for work queues related to continuity of care.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

• Two years of healthcare experience required.
• Experience in oncology, patient access, scheduling, prior authorization, financial counseling, or care coordination preferred.

Benefits at Vail Health Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement
• Comprehensive Health Benefits:
  • Medical
  • Dental
  • Vision
• Educational Programs:
  • Tuition Assistance
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance