Administrator Managed Security Services

SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.

Key skillsrequired for the job are:As a SeniorAdministrator, you should be able to handle first point escalation for alltechnical and process issues. Provide technical subject matter expertisewherever required. Ensure proper communication and quick resolution as a crisismanager. Plan and schedule Changes, Coordinating with different stakeholders.Perform RCA for Major Incidents related to his / her tower Follow quality /security process defined for the engagement. Perform Trend analysis, identifytop few incidents and work with respective teams/individual to minimize theincidents, Hardware troubleshooting & Vendor coordination Prepare Weeklyand monthly status reports. Participate in business meetings with various stakeholders on a need basis. Take corrective actions based on the customersatisfaction surveys. Work on the service improvement programs. Effortestimation/reviews on need basis for new projects. Training of new teammembers. Able to work on Knowledge acquisition and updates to related documents

Skill and Experience Details: Minimum Experience Required: 3-5 YEARS Mandatory Skills: SymantecAntivirus - Endpoint Protection - SEP Managed Security Services - MSS,Networking and Infrastructure, ITIL Documentation Desirable Skills:Cisco IronPort Email Security Appliances Language Skills: EnglishLanguage

Additional Information

SRI Tech is an equal opportunity employer.