Posted 5 months ago
Admin/Support engineer (Telecommuting or Remote work)Mindlance
Admin/Support engineer (Telecommuting or Remote work)
Hartford, CT, United StatesRemoteContract
AI Summary
Provides administrative and technical support for contact center infrastructure, including Genesys, Verint, and Aspect platforms, in a remote or telecommuting capacity.
About this role
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.
Education, Work Experience & Knowledge
- Bachelor's degree preferred in in Technology or a similar field (or equivalent experience).
- Considerable experience in a business environment with related technologies.
- Working knowledge of infrastructure technologies such as Network, Database, Server, Storage etc.
- Working knowledge of Genesys Contact Center Platform
- General knowledge on Verint call recording
- General knowledge on Aspect workforce management
Thanks & Regards
Praveen K. Paila
Skills
Aspect Workforce ManagementDatabaseGenesys Contact Center PlatformInfrastructure TechnologiesNetworkServerStorageVerint Call Recording
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.